The on line ad said "Free Overnight Shipping" so I ordered my pump right away. Monday afternoon I still hadn't received a shipping confirmation so I called customer service (in India). I was told it should arrive in 4-5 days. After some conversation I was transferred to someone in Tennessee. They told me it should arrive in 2-3 days. I reminded them that their website said I should have it today! They apologized but said they couldn't do anything about it. I cancelled my order and went with Amazon. They might be a good place to order from if you are not in a hurry but don't believe the shipping times on their site!