Absolutely useless company - SAVE YOURSELF THE HEADACHE AND ORDER ELSEWHERE EVEN IF YOU NEED TO SPEND DOUBLE!!!! They claim they have no departments, they only sell the parts, they don't know how any of them work (so why do you sell them), which means calling if you ahve any issues is useless. Just ordered a filter and pump set & somewhere even though it was a set that was to come with all the set parts they managed to send the wrong size base for the filter and pump to sit on. Can't put anything together bc of this oo and it tool A WEEK just to get it even though if I had ordered 1hrs earlier they claim they could get it to you next day. Then with the correct base the idiot that picks up claims she sends the request to the warehouse - I doubt there is even a separate area and she just doesn't know her job bc for 2 days now no email with the order or delivery just like when I order it took more than a day to confirm. ORDER ELSEWHERE-THEY SUCK!!!!!