As soon as I was aware of the text needed for my class, I scoured the internet looking for someone that could get me the text I needed in time for my class or at least as close as possible. I found eCampus and according to the site, my book would be sent in time. I even paid for express delivery. I ordered my book NEW and waited. To my dismay, the book arrived 2 weeks after my class had started and it was NOT new. There were pen markings/notes in one of the chapters. I had to argue to get my express delivery payment refunded since the book was not delivered via over night. I will NEVER order from this site again nor will I ever recommend this site to anyone. OH! And all customer service is done via chat. You cannot speak to a person. No one picks up the phone. Just HORRIBLE service.