Bought several pairs of shoes to try on at home. All were large fitting. Returned and took almost 2 months for a refund! Had to return a few pairs by one method, and another by a different service because they’d been shipped from different places - annoying. I received far less when the refund finally arrived because they’d been reduced in the sale several times. Felt scammed that they took so long to process a refund - don’t know any company that takes so long? Thought this was a good company, but returns process really frustrating. Had to phone & email & didn’t receive a call back when I was told I would - just never heard anything.