reservation canceled without notification
my friends and i have booked a two-way flight back in may 15 for late august, everything was confirmed, several days ago checked my booking with the airline (pegasus), and it was cancelled? upon further investigation my reservation got cancelled just 1 week after booking. i have received 0 notification about this ( but received tons of ads and junk mail).
Furthermore, after my reservation got cancelled, edreams got a refund from Pegasus, but for some reason they forgot that it was MY money they got. and nobody thought to contact me about it.
after contacting the customer support,they blamed it all on Pegasus airlines, that they were the ones that canceled my reservation, but they had no answers as to why, for 2 months i was not told about that i .The only thing the they could offer was a refund. wow thanks, now if i want to book again i have to pay triple the original price.
avoid this company
2 years ago
eDreams.com has a
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