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Laime Kiskune
My sad story with eDreams. As I travel a lot, in 2022 I downloaded the eDreams app, but it turned out to be completely useless. Then I deleted it from my phone and forgot about it. On 9/12/2022, eDreams charged €54,99 to my company account. I quickly looked up how to unsubscribe on the website and did so. And what do you think, in 2023 eDreams charged the same amount again. I then emailed them demanding that they immediately cancel my account for good. I received a polite reply that 'Your Prime subscription has been cancelled. We are sorry to see you leave the eDreams Prime family.' with a long explanation that I had signed up for Prime and that they had applied some superballs to me. In the meantime, I did not sign up for any Prime. On the contrary, I closed my account. And then, surprise surprise, just a Christmas present - couple days ago - on 11/12/2024 eDreams charged €69.99 to my account. Perhaps some of you have experienced such brazen behavior from eDreams and can advise on how to get my money back and get rid of the company forever? Attempts to contact the company by e-mails no longer work. As I am currently in South India, a call to Europe will be very expensive... Oh, and a word of caution to the unwary traveler - be careful... Laimė
2 days ago
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eDreams.com has a 1.3 average rating from 62 reviews

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