I am livid with eDreams, we booked flight tickets wich was confirmed via email, yet when we arrived at the counter we were informed that we were not on the manifest. We then received another mail stating that our tickets were not confirmed but not to worry as NO FUNDS were deducted. All lies, the funds were deducted immediately. After reporting this we have to wait 48-72hours for a supposedly escalated refund. THIS IS FRAUD. All the additional costs now incurred for a holiday that was planned is now ours to bare. ENightmare is a more befitting name for this company who lies outright in writing!!!!!