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M Zaheer
URGENT WARNING: AVOID eDreams – DATA BREACH AND FRAUDULENT PRACTICES My experience with eDreams was nothing short of disastrous, and I feel obligated to warn others about their unethical and dangerous practices. After booking tickets on their website, I was told to expect confirmation within 24 hours. What happened next was deeply alarming. Shortly after using their platform, my personal details were compromised. I received an email from eDreams claiming that my booking couldn’t be processed and that I’d be refunded automatically. Trusting this, I checked with the airline, which confirmed no booking existed, so I booked a new flight with another company. To my shock, I later discovered that eDreams had processed the original booking after all, leaving me with duplicate flights and no refund for the one I no longer needed. This is blatant fraud. Despite my repeated efforts to highlight their data breach and demand accountability, eDreams refused to take responsibility, address the breach, or refund the duplicate booking. Their claim of a “secure” website is nothing but a lie. Users are at serious risk of having their personal and financial information exposed. Their negligence left me significantly out of pocket and has caused immense stress and frustration. To make matters worse, eDreams scams users with their so-called “Prime membership.” They lure you into signing up without clear consent and later charge £69 annually without warning. This deceptive practice is unacceptable and exploits unsuspecting customers. Do not trust eDreams. Their platform is unsafe, their practices are fraudulent, and their customer service is nonexistent. Choosing them puts your data, finances, and peace of mind in jeopardy. Avoid this company at all costs—protect yourself from their lies and scams.
3 weeks ago
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eDreams.com has a 1.3 average rating from 77 reviews

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