This is an absolutely appalling experience with eDreams, and I feel completely ripped off! I was trying to book a flight on their mobile website and saw a "15 days free, one-time promotion" for eDreams Prime. Thinking I hadn't used it before, I clicked on it. At no point did the site inform me that I already had an eDreams account or that I had previously activated this "free trial." It just let me proceed with my ticket purchase as usual.
Two days later, I get a notification that $120 has been debited from my account for a Prime subscription! This is completely unacceptable. eDreams sneakily charged me for a service I didn't want, didn't know I was reactivating, and couldn't even use properly since their mobile site is so clunky. This feels like a bait-and-switch scam, pure and simple. Avoid eDreams if you don't want to be tricked into paying for services you don't need! I'm furious and will be disputing this charge immediately.
3 weeks ago
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