I noticed that eDreams charged my credit card without my authorization and without sending me any email or notification. I did not approve this charge and was not informed in advance. I tried to contact customer service multiple times — waited on hold for over 45 minutes, and nobody picked up. This is unacceptable and feels like a scam. I demand a full refund and an explanation for how this happened. Very disappointed in the lack of support and transparency.
1 week ago
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