Avoid this mob! In my experience they take your money then totally fail to deliver their contractual obligations. As part of their 'service' they promised to provide boarding passes for my family and I on a Ryanair flight. The login credentials they sent me didn't work and they failed to fix the problem despite me sending them details, including screenshots of the process and error messages I received. I contacted them five times and each time they just sent me a generic response. 24 hrs before my flight they advised me that they couldn't check me in and just dismissively advised me to contact Ryanair, ignoring my repeated previous advice that I couldn't check in with Ryanair. I was obliged to book new flights directly with Ryanair at my own cost, which incidentally was cheaper than the fare I forfeited to this unreliable mob. In subsequent communications they have refused to accept any responsibility. Once they have your money they don't want to know you.