I’m writing this review, but knowing the people who work for customer service, I highly doubt that I’ll be acknowledged for my review. Customer service not only made me wait for weeks to “fix” the issue of my friend and I not receiving our packages, but as well didn’t even bother to refund us or at least send new packages after together losing a total of 100$ in product. I’m giving it a 2 because, regardless of the horrible customer service, it’s a decent website with lots of products. If it weren’t for the decency of the site, I would’ve given this review a 1, customer service is of no help in any way honestly. The whole situation upset me even more, because I’ve been a loyal customer to this site ever since I found it. It’s upsetting that they didn’t care enough to help out a customer who didn’t want to be out of 100$ for nothing and who has purchased so much prior; even after being completely dismissed, I still buy from this website. I still buy from here because there’s no where else good to buy it; if there was I’d hop right off this site, because I get irritated every time I think about that time where this website practically stole 100$ from me.
6 years ago
Electric Tobacconist USA has a
4.8
average rating
from
35,466
reviews
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