I used to be extremely pleased with this company. But as of my last order, I am disgusted with their customer service. One of my juice items came opened. I emailed the company immediately. Chandler responded by stating they do not accept opened returns and that the item was prolly opened during shipping. Really? A twist off, safety sealed cap on a bottle was opened during shipping? But yet my other items arrived in perfect condition. There is no logic in that. So now I see there is a problem with this company standing behind the products they sell. Long story short, I sent the item back and was told to expect a refund, which I have not gotten yet.