At first it was great then had to wait 2 days to place my order so they could verify my government issued id along with my ss# all a bit extreme to buy vape products!! Then it went decent got my order in 2 days. Open it very very excited to find out that it was missing 2 off my extra pods I'd paid for that go to my new sorin air. Then I fill my ood with what's supposed to be sweet fruity cereal milk vape and oh ewww it's cinnamon almost a cinnamon cereal it's not horrible but definitely not what the their webpage states that it is nor is it whay I wanted. So basically was left with an overall unsatisfied experience!!! Not to mention the Sorin air I bought has a huge scratch/ gouge out of the middle of it. Isn't that nice hey man check out my new sorin oh Don't mind that it looks like it was thrown down the stairs it's how I got it brand-new! :( other experiences with them were amazing just not this time