I used Totally Wicked for many years. I was then told that TW had sold its business to ET, so i figured I would try them. Before Covid 19 the service and delivery was excellent and now as expected it been a lot longer( which they do inform you of before you order) . They seem to get them registered for mail pretty quickly but when I tracked it last time it was quite confusing! It went somewhere each day but took 10 days just to get out of Colorado! Lol. Any way other than that their products are genuine and I have never had a problem with any item!! I shop once a moth. The prices are one of the best I will continue to shop with them!!👍👏🤗