Very Bad experience with my first purchase itself
I was looking for a canon telephoto lens and found an used one for a good price in Etsy. I haven’t used Etsy before and since I want to make sure its legit, i talked to Etsy customer care and told them about the purchase. they reviewed and told me there is nothing to worry and even if there is an issue in getting the lens after purchase they will back me and make sure i wont loose money.
After a day of purchase since no updates, i messaged seller and inquired when this will be shipped and what is the ETA? The listing showed delivery in 4 days. Seller next day morning responded that there will be a delay because of covid and it may take a week. i smelled something wrong on his response and asked him to ship it fast. After few hours the seller profile disappeared from Etsy.
i called Etsy and reported this and i was surprised by the response - "Please contact PayPal as money was transferred using PayPal as Etsy cannot help here and some bla bla bla"
I was disappointed due to this response as i was told once that they will help and then later they just passed on to PayPal.
i had no other way and i reporter PayPal to open a dispute. Next day seller sent me an email to close dispute and he will send once its closed. i told him i wont. Then he responded to PayPal with a DHL tracking number of a package which was shipped from Ahmadabad, India to San Jose, California. i just watched the package and it was someone's tracking number the scammer used to scam Paypal dispute. Paypal found the scam and they are closing the case in my favor by refunding the money.
I am disappointed with the fact that Etsy cant validate their sellers or provide support to buyers when these scamming sellers scam them
i will never purchase from Etsy.
by
a PITA first time and one time customer
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