Etsy has struggled with quality control for years. I ordered two prints of Josephine Baker last year and they arrived a different size than what was listed on the item description and one of them was askew and had an uneven border frame. The seller patronized me and told me, "this is art," but I can't frame crooked prints. After much hassling I was able to return the crooked prints for a refund. I reluctantly returned to Etsy for my wedding sand ceremony kit and again there is no quality control across sellers. The hourglass I ordered arrived with visible sand remnants from when the glass was blown and the packing material is clearly visible at the bottom of the hourglass. I have contacted the seller and once I am refunded will be deactivating my Etsy account entirely. I wouldn't order anything from this website, unless you are looking for a headache. Consumer beware!