Etsy do not support sellers, in any shape or form. They are just another greedy corporation profiting from vulnerable small business owners and their hard work. I am currently on day SEVEN of not being able to access my own store due to an Etsy technical fault. Promised an email every day; and it never comes. Live chat? Don’t even bother. Copy and paste responses will come at you from all angles. Meanwhile, Etsy are still happily taking money from my account to spend on ads, without me being able to pause or cancel them. Nor can I respond to any customer messages, nor can I ship any orders. This is entirely Etsy’s fault, but will they care once the lack of dispatching causes numerous customer complaints, disputes raised against my store and fees taken without authorisation? Nope! But I’m sure they’ll be the first ones to suspend my account and have a good laugh at the negative reviews they caused! Still thinking of becoming a seller? Please read on: • Pressured in to offering free shipping, with absolutely no financial support or incentives to do so. Not willing to take the cut which could essentially eat in to your entire profit margin? Bottom of the search ranks you go. (Same ridiculous fees though!) • Atrocious levels of seller support, if any. Penalised and threatened by Etsy for falsely raised customer disputes, false copyright claims, and anything else anyone would consider unjustified. • Disgustingly high fees, which are not properly communicated. • Customer service? None existent. Accidentally kicked out of your seller platform due to a technical fault on Etsys part? Oh well, sucks to be you! If you’re a buyer, please consider this when purchasing from a small business on Etsy. If you can, please visit their website directly to order. At least that way you know they’re not being exploited by this disgusting, greedy and selfish excuse for a company.