My daughter and I attempted to order Christmas gifts for our family from two Etsy sellers. The first seller had something listed but when we ordered it, claimed they could not find the item. They offered to send us something similar instead. Suspecting a bait and switch scam, my daughter asked for a refund. One was given. The second seller caused even more trouble. After 6 days of not even seeing any shipping info, my daughter had to prompt the seller (LovelyLavenderRose) to ship the order, asking if it had been shipped or not. The seller made a lame excuse, that it was still being packaged. Then finally the item shown as having been "shipped." But there was no tracking number included. First the seller told my daughter to use the tracking number provided. But there is NO tracking number listed, my daughter tried to explain, through email. My daughter politely asked three times for the tracking number. First, the seller claimed Etsy would send the tracking info. Well, Etsy did not! All that showed on the site, (which you must create an account to log into!) was "Your order has shipped! We don't have any tracking info for this shipment." Then the seller used the excuse that because it was the weekend, a tracking number would not show. (But that has never happened on any legitimate buying site- there is ALWAYS a tracking number!) When my daughter asked again, now for the third time, the seller sent a screenshot of the tracking number, along with a scolding that "there was nothing she could do at this point" and that my daughter needed to "be patient and wait." Now all of a sudden, Etsy automatically sends an email that the product actually finally shipped, and the email finally includes a tracking number. I suspect that was because the seller finally shipped the order! If the seller had sent the tracking number manually, just given us the numbers as we had asked, it would have saved us all a whole lot of trouble! But it was clear that the seller simply did not want to ship the order, but rather hold onto our money! Finally, we received the order, LATE, after 11 days! The seller, not coincidentally, decided to put her store in vacation mode until "after the holidays" while all this was transpiring. So all we got at first was an automated "I'm away" email response. Scammy! And this is a seller claiming to be from the USA, TN! We seriously doubt that at this point! Long story longer, Esty is never worth this kind of hassle with scammy sellers who do not know how to communicate and a backwards selling platform which also makes no sense! Stay FAR AWAY from Etsy!!!