We purchased Winnie the Pooh switchplates for our adult bathroom...no children live in the home.Have had to replace twice in a year and a half. The original company name was Attitude me and is now Ak design. We reached out to this seller when they first failed and she acknowledged that the production failed and had updated the process.We purchased another set and they are filing again. That is two sets of switchplates in a year and a half. I have never had to replace andy switchplates in our home unless by choice and I have other custom plates.We reached out to the seller who was not interested in discussing this honestly but rather wanted receipt and order numbers.I do not usually keep records for items such as switch plates however this seller was aware of the issues we were having and assured us she had resolved the issue before we bought them again. Obviously based on the other reviews this company is not that interested in customer satisfaction and clearly this seller knows that...congratulations you saved 9.99 instead of helping a customer.