Today I shopped with Etsy for the first time. I created an account and made a purchase through MadMoonVintage. I purchase a mirror and it very clearly stated delivery from Poland to Australia was (included) free. That was until I purchased and paid for the item and the seller realised it was far too expensive to deliver to Australia so promptly refunded my money and relisted the item. The reason given was that due to Covid there are delivery problems and the item could not be posted. No other online stores anywhere in the world has made that excuse before. Australia is an island where there are planes operating into and out of the country on a regular basis. This poor excuse is very disappointing as this should be stated by the seller before the items is purchased and paid for. Etsy were simply did nothing and offered $15 as compensation. A dreadful first experience and will never recommend.
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