Please stay away from ETSY! It has a terrible online "business" platform. Most of my shopping experiences with ETSY have been horrible. Especially when I used the website to seek spiritual guidance. First off, I am a former shopper. I have had four accounts cancelled without any explanation whatsoever. All I was trying to do was pay for some merchandise. I wanted to ask someone about this. But there was no customer service team available!!! There was absolutely no one available to help me. What kind of company is this??? What kind of company doesn't have a customer service number available??? Also, the website sponsors the web pages of other fraudulent businesses. There is a "business" on ETSY entitled, "The Grey Angel Shop". The owner's supposed name is "Michelle". At least, that's the name that is being used for the site. "Michelle's" profile on Etsy says that she's based in Australia. She has about 28 reviews on her page. Most of the reviews were good. So, quite naturally I thought she could help me. I paid $1,000 for services that were not rendered. We were supposed to have spiritual counseling sessions for seven weeks. However, she missed most of our meetings. She always had an excuse. Sometimes her internet was down, then she was stuck in traffic, then eventually she caught COVID! For her grand finale, I was told that she posted a zoom link for our meeting. But I sent her a screen shot that proves that she never sent any link. I will be reporting both "Michelle" and Etsy to the Better Business Bureau.