Wouldn't even give 1 star!!! Made a few orders with Etsy in the past and not had any problems until this year!! The issue is not so much with the shops (some arr absolutely amazing), its Etsy customer service I rate so poorly! I found them extremely patronising, unhelpful, they try to deflect, contradicting themselves and attempts to pass the blame!! Mo accountability whatsoever!! (I have screenshots of the conversations) My advice would be to look into each shop before your purchase, and be prepared to not get anywhere, if you need to use Etsy customer services! Absolutely shocking!!!