I ordered a present for my daughter's birthday. I was given an arrival date of between Jan 5 and Jan 12. I reached out to the seller "TV Goods" to make sure that was accurate. She told me that they would not reopen after the holidays until Jan 10 and that it would ship that day. On the 10th I contacted them asking for shipping information. I was told it would ship the next day and that I would receive tracking info when it shipped. A couple days later...still no tracking info. When I contacted the seller she asked if I wanted to cancel the order. I responded "no because my daughter is looking forward to the gift". She again said it would ship the next day. Two days later I asked again for the tracking information and rather than responding, my order was cancelled. When I contacted her and told her she should be ashamed of not providing what is ordered her response was that she gets hundreds of orders but doesn't have trouble filling her orders! Of course Etsy has no way of leaving a review unless you actually received the product...no way to warn others about them not providing orders. I contacted Etsy support by chat and was promised it would be looked into and they would get back to me. A week later... nothing! Etsy buyers beware if you don't want your children in tears not receiving gifts they asked for!!