Hi there I wish after charging so much fees on stores in etsy you would pay attention to seller concerns. It is stressful to chase people on why they left a bad review they don’t reply and one is stuck with a bad review for no known reason. I have mentioned in bold on my page to contact me and in listings if there us any problem. The reply is always I did not see it. Is there anyway you can support sellers by changing review policy that only after contacting seller to resolve issues a buyer can leave a review. As you know most people are lazy and once they buy and leave a star or two they do not change it as we all know. It has nothing to do with communication skills and you know that very well. I wish something can be done about this as it is very frustrating.