Bought some chimes from LNPUniqueBoutique on Etsy for my sisters birthday. After about a week, I got a message saying they were delivered even though I never received them. I checked the receipt and realized they were sent to an address in California, nowhere close to where I lived. I made sure I put in the right address before messaging customer service, which was just an automated message listing the things they can and can’t do, one of which was them not being responsible for any lost items. They said I could open a case if I hadn’t received something. I asked them to do this multiple times and even sent pictures showing the address I put in the the address they were delivered to were different. I received no response at all and a week later I received a refund I didn’t ask for. They didn’t even attempt to solve the issue or get me my package. Terrible customer service, last time I order from Etsy or LNPUniqueBoutique.