I would give no stars if that was possible. I have recently started getting into making some little trinkets as gifts and someone suggested i sell on Etsy - so i decided to set up a shop. Before i had even received an email to verify my details they suspended it for 'appearing fraudulent'. - i'm trying to sell handmade cake stands and already have an account with them, so they have all my details. Anyway, after a brief conversation with "customer service" who kept telling me that I had already opened the email they had not sent me, I finally actually got the email and followed the instructions to verify my email account and bank details. They then said they needed to verify my bank further by taking a small amount and immediately re-crediting it - and said this money would not actually leave my account. Usually this is an amount of £1 - they took £23.50. It did leave my account. They then said they would send me a request to return the money - and took a further £23.50. They then said "their mistake because they didn't realise what country my bank was in" and to accept another push notification to return both sets of funds. The next request asked for another £23.50 - obviously i refused to accept this as they are now just emptying my account. The technical support advisor accused me of being unco-operative and "drunk" for refusing this and that they are "the most senior because they are the best at their job" and the only person higher than them to talk to would be the CEO. If this is the best technical person they have then there's a serious problem. The way I have been spoken to is disgusting, and they are refusing to send my money back - I also still don't have a selling account. This is 100% an AWFUL experience and their support is SO BAD that getting it rectified looks to be impossible. So essentially, Etsy robbed me today. WHAT A SCAM.