I have a problem with a shop. I bought a painting and what I received was completely different from the original pictures. Looks like it was done by an 8 years old not talented kid. I contact the sellers… she agrees to refund my money but she disappeared. She has done the same with others buyers. Etsy makes very difficult to contact them. Almost impossible. Finally after many tentativas , I was able to… I think. Etsy doesn’t want to get involved. Etsy didn’t help me at all with this scammer. Please, be careful if you decide to use Etsy in the future. I certainly will. Shop at your on risk.