Absolutely disgusted with Etsy's lack of due diligence for their customers. I've been a customer on Etsy for years and I received threatening and abusive messages from a seller. Etsy advised me to report the shop as they seen the messages from my screenshots and stated they were inappropriate and not acceptable by Etsy policies. I reported the shop over 2 weeks ago and chased Etsy every other day but they disconnect my calls and online chat saying someone will email me but it never happens. Disgusted with lack of customer service and care
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