Etsy automatically canceled my purchases, flagged my credit card as fraud and suspended my account for no reason, they gave no explanation or reason. My only "crime" was trying to buy things. And so I began to interact with the prescripted AI "trust me bro we're totally real people" useless and awful "customer service". Their "chat with a live person" option is entirely useless as all they'll do is give you prescripted responses and "elevate you to higher help" which is just making you wait for an email to verify your information. In my case, they said they "resolved the issue" only for me to make ONE purchase and have my account suspended again...and again...and again. Over and over going through their useless and mind numbing process.
They did the above to me FOUR TIMES between November 5th and November 30th. 4 suspensions, 25 automatically canceled orders, my card being flagged for fraud 3 times and 60 emails later. They PERMANENTLY suspended me and LIED claiming they "already explained"...they did not and in the 25 days worth of emails, NEVER ONCE explained a thing.
They would rather ban you than help you and they're likely to LIE to you and make false reasons to flag your account for literally no reason at all.
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