My account is still suspended without a reason or any emails explaining why. This seems to be a widespread issue. A simple google search will show many people with this confusing issue. I’ve checked my junk mail. Nothing. I haven’t done anything to be suspended. I’ve reached out to Etsy multiple times to resolve the issue to no avail.
I’m honestly disappointed. I was very excited to plan our wedding using Etsy small business vendors. I really wanted to support your company. Wanting to support your company set back wedding planning. I had everything that we wanted to purchase ready and planned. I had to start over finding new vendors outside of Etsy. I think the small business owners would be disappointed to know that potential customers are being blocked from purchasing on Etsy. Especially in the midst of an economic crisis that’s effecting small business owners the most. It’s also bad business to block potential business and go weeks without responding to customers who are seeking out assistance in supporting your platform. It’s hard to feel valued by a company who neglects their customers and business owners who trust you with a large part of their livelihoods.
I’ve read on multiple message boards that this issue is happening without cause to a large number of customers and business owners. The common theme is that Etsy never responded. Some business owners stated they lost sales because of the lack of responsiveness. Getting in contact with Etsy is pretty impossible. Bad business.
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