Fanatics has ruined 2 special occasions for us! Forget getting to speak with customer service. It’s AI. My 1st order said it was shipped but was never delivered to a shipping company. When I called there was a lame excuse, offer to reship, and a 50% off coupon. But, they couldn’t reship because they were out of the sizes I needed! Fast forward to me getting over that situation and using my coupon on something else. I ordered a Men’s Ole Miss Rebels Colosseum Tortugas Team Logo Quarter-Zip Jacket and ended up getting a women’s medium Ole Miss Rebels vest. When I attempted to call but had to chat with AI instead, guess what they are out of that size, and a 30% off coupon was offered. Keep your coupon, because I WILL NEVER ORDER FROM FANATICS AGAIN, and I suggest that no one else does.