Purchase was smooth as can be. Sadly, I did not look at all the negative reviews until I had placed the order and then I panicked bc I was definitely planning to return the items that didn’t fit and had ordered multiple sizes and styles...
Turns out y’all were right. Panic was justified: As ALL the reviews have stated: product quality was not remotely as advertised. I ordered from il gulfo expecting Italian material and craftsmanship only to find it was made in Vietnam... I ordered Chloe and it was made in China. I kept something that was probably fake too but at least it was mediocre quality, just overpriced bc it wasn’t the brand it claimed to be.
Next the most important reason (besides they sell fakes) for one star: the returns process is a nightmare. Judging from the reviews, I’m not the only one. They pretend they don’t receive things when dhl clearly shows it was delivered. They charge for return shipping without telling you clearly upfront and then they conveniently have excuses rather than process the return and credit you back. Someone (usually Tatiana) answers the phone when you call but then it is a run around, no apologies, no service and you’re left holding the expensive, fake bag to get your money back. Very unfortunate, stressful experience. To echo everyone else — SHOP ELSEWHERE. Not worth it. Hopefully I’ll get my credit but a month later, still no.
4 years ago
Farfetch has a
1.5
average rating
from
287
reviews
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