I wanted to treat my partner to a purse. So I bought her a jimmy choo one. On the day of delivery the parcel was signed by someone I don't know so I contacted farfetch immediately and they couldn't even supply the address of where the parcel was delivered too. After a investigation they came back with a cheeky simple email saying sorry no refund as it was delivered to shipping address. I'm still fighting to get my refund since January. I will do all I can to get this back and warn potential customers about this. Its not isolated either many have been in this situation. Its not fair I've lost £355.