Order 2 Gucci items and got only 1. My 980$ Gucci skirt was lost for no reason. Because of Covid I could only let my paid warehouse to help me with receiving my order. It has came to me after more than 2 months with a box of 1 missing item. Im pretty sure there are nothing happened with the warehouse because they provide me the photo of 1-item-parcel that they got. Contacted FF via email and hotline and now I’m very dissapointed. They blamed everything on me without any re-check step with their partner. Farfetch said they have nothing to do with my case because almost 3 months was past by and I cannot believe that such a popular name like Farfetch can be this worst... Dont tell anyone that the customer support staff was very passive-aggressive. Instead of investigating their whole process, they simply suspected me by crime of liar?? Swindle Farfetch, that’s it.