Awful customer service !!! received a package that was tampered with from farfetch.. contacted DHL and Farfetch and apparently DHL claims that there were no contents in the box from the original facility. (I have an email grom DHL, that attests to that, which I forwarded to Farfetch) Apparently not a good reason, and because someone at Farfetch customer service decided that this is not a valid reason for refund, they apparently cannot reverse the descision.. not even management!??). I am not trying to reverse the Death Penalty, just a descision made by an inefficient, inexperienced staff member. Don’t waste your time and money.. go to the luxury store, and have the full luxury experience…