I ordered a shirt which was delivered by DHL. DHL Didn't follow my delivery instructions and left the package at the door instead and sent me a blurry picture as proof of delivery. When I got back the package was not there. I contact Farfetch and the said they will investigate and get back to me with a decision regarding a refund. The company got back to me through one Andre who said that the company can't bear liability since I agreed for the package to be delivered at the door which isn't through and I have evidence. I will be contacting my credit card company to dispute this transaction. The company is a very fraudulent one, I'LL ADVISE YOU TO AVOID.