I wish I’d read reviews for this company before ordering a pair of expensive shoes and a Gucci belt. I returned the shoes in the same condition I’d received them, but the partner company refused the return as there were slight creases in the leather. I couldn’t even fit my foot into the shoe as they were too small so I didn’t even put them on or walk around in them. I put them straight back into the box as they’d come. Even after explaining that those shoes must have been returned before and to provide me with photos of the shoes before sending them to me, they refused my refund and sent the shoes back to me. I’d also returned a Gucci belt at the same time as it was too big for me. Again I tried it on and then put it straight back into the box. It’s been a month now and no status update for the belt. I guess I’m out $1000… I will never order from them again. No wonder this company is going down the toilet.