I ordered an expensive designer bag but received a pair of shoes worth about 5% of what I paid for. Despite their delivery error customers service is slow to help. The returns process is opaque- there are no updates from Farfetch, I had to call daily to chase. I have sent back the item 2 weeks ago but am still waiting for a refund. All they can advise you is to ‘wait a few more days’ and apparently are unable to do more than ‘email the boutique’. I am beginning to think I may have to resort to court action for my money.
6 years ago
Farfetch has a
1.5
average rating
from
278
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
