Login
Start Free Trial Are you a business?? Click Here
Steph L
I was sent FAKE Golden Goose sneakers. Upon delivery, I noticed inconsistencies so I paid Legit Check for authentication and they confirmed that they were fake based on stitching, the font, and the letter placement. I contacted FF and they responded by stating all their items online were authentic (ok, but what about the actual items their third-party sellers mail out to the buyers?? They never see those!), that they are giving me a 20 GPB credit for a future purchase, and to simply schedule a return. At first, I gave the company the benefit of the doubt and asked that I be sent a different pair in exchange for the ones I got because I preferred the shoes over a refund thinking maybe they just had one bad seller. But after agreeing to this, I was disappointed to see their response which told me to send back and if I wish to, place a new order (which will hold up over $1000 of my money- the $524 refund for the fakes and another $500+ for the new shoes). I thought I could trust a site that sold such expensive items, but VERY DISAPPONTED! Either don’t buy from FF or be sure to have your items authenticated by professionals!!
4 years ago
Read Farfetch Reviews
Farfetch has a 1.5 average rating from 287 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial