I have never written a review before but had to as I am so appalled by the customer service at Farfetch. I was bought a £400 paid of Gucci shoes by my husband for my birthday. I asked to exchange them for the bigger size. I was refused an exchange or refund. The customer service was rude and uncooperative. I would never use them again and would advise you not to either.
4 years ago
Farfetch has a
1.5
average rating
from
287
reviews
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