I ordered a few dresses from this company, I contacted them for an exchange. I emailed them, dm them on Facebook, Instagram and every possible platform to see exchange policy as they website wasn’t very well explained on how to go about it from Australia. It’s been over 3 months and no reply. One of the dresses looks nothing like the picture, poor quality. I feel like they are too busy with their influencers, providing them the best customer service and not their actual customers. Very disappointed. Now I’m stuck with 3 dresses because it did not fit and got cero customer service from them. Very dissatisfied. Maybe if you invest more on your customer that are paying for your actual products instead of paying millions on influencers, this company could run the long term, the fame got to their heads.