I have placed an order with the company early given that I wanted the clothes for an event and waited until the stated delivery date. My delivery did not come even though I paid for shipping. I continued to wait several days because their tracker stated "on its way" despite it not moving anywhere. The tracking number apparently doesn't exist when I look it up, I have emailed the company several times through their "contact support system" and have not received any response. I tried chatting on their site with a "expert" which is just a bot but all it does it end the chat and say to contact their support system, which I have several times already! I asked for a refund, no response. This is a joke, don't waste your money. Now I have to find a new outfit.
3 years ago
Fashionnova has a
2.0
average rating
from
2,834
reviews
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