THERE IS NO COMMUNICATION BETWEEN FASHION NOVA AND THE SHIPPING COMPANY THEY USE WHO ARE JUST AS RUDE AND UNWILLING TO RESOLVE ANY ISSUES MY PACKAGE WAS LOST/STOLEN WHILE IN TRANSIT NOBODY AT FASHION NOVA OR LASERSHIP THE SHIPPING THEY USE IS WILLING TO HELP RESOLVE THIS ISSUE YOU CANT EVEN SPEAK TO A LIVE PERSON AT FASHION NOVA I PAID FOR PRODUCTS AND GOT NOTHING IN RETURN NO ONE WILL EVEN RESPOND TO MY EMAIL ABOUT MY COMPLAINTS....CLOTHES ARE CUTE BUT NOT WORTH THIS STRESS ESPECIALLY WITH THE HOLIDAYS EVERY FASHION SITE YOU VISIT WILL HAVE THE SAME ITEMS AS FASHION NOVA BUT WITH MUCH BETTER CUSTOMER SERVICE