Ordered at the beginning of November received 2 packages quickly, probably because I paid for express shipping. I returned 2 things from each order costing me $7.99 for each return box. They received one and I got a gift card its been 2 weeks and nothing on the other return. UPS says it was dropped at the location. I need my return gift card. I still reordered because I didn't want to miss the deals Im getting no info on shipping of these 2 packages. The first says it was fulfilled and is on its way, that was Nov 27th 2nd order says unfulfilled. Im getting worried now that I've read all these negative reviews.