I have been a loyal Customer to fashion Nova for almost 4 years now. Its a little sucky to see all the negative reviews, because I have only had 2 minor issues with Fashion Nova in the last few years. Just a heads up for anyone wondering; When you order during a black friday or Cyber monday deal it always takes forever to get your packages because of the large amount of orders that are placed. Unfortunately sometimes the items go out of stock before the company has a chance to change the status of certain items to out of stock on the web. My issues were typically during Cyber Monday or black Friday deals, as I had to wait a couple times or reach out to cancel my orders. Since then I always place my orders through pay pal incase a need a quick refund. The company is legit and the clothing really is good, so if you just don't have patience I wouldn't recommend ordering during the sales events. After 2 weeks if you still dont have a tracking number or a status update I would call and cancel the order. At that point the chances of your items being out of stock are pretty high, and you will literally have to wait until the warehouse gets another shipment in.