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Beverly Neis
I have ordered from Fashion Nova several times, only because of the prices, but the sizing is pretty off and they won't refund you, only give you a store credit. The worst thing about them is their customer service is the most horrible in the industry. They never answer the questions asked when you reach out to inquire about where your order is. They just keep giving a general response which has nothing to do with the question. I placed an order at the beginning of November and was sent a tracking # but it is not 12/07 and I still have not received my order and the tracking info hasn't been updated in over 2 weeks. When I reach out to Fashion Nova they tell me the same thing over and over that Black Friday orders will ship in a couple weeks. But, I didn't place my order on Black Friday so this response doesn't make any difference in my order. Their shipping used to be pretty good but it seems like they changed shipping services in the past few months and it's really caused shipping delays. I am not sure I will continue to order from them if this doesn't improve, especially if I never get my orders and the customer service cannot help me.
3 years ago
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Fashionnova has a 2.0 average rating from 2,834 reviews

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