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Mar
please do not order from this company. Their clothes are cute, but they lie about everything like charging you for faster delivery and it coming even later than what it would have for regular delivery. Also, one of my items came damaged, and it was an expensive one so of course I wanted to return. I had sent probably over 5 emails, and filled out around 6 help forms on their website to get help with the damaged item, as it says on the site that reporting damaged items must go through a specific process. Well, it has been almost two months and nobody has answered back. I’ve called, emailed, filled out multiple help forms, and nothing. Customer service is absolutely terrible, and non existent. I will not be ordering again, unfortunately.
3 years ago
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Fashionnova has a 2.0 average rating from 2,834 reviews

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Alice, Customer Support

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