I ordered a item on 11-30-20 item number 04550557. I chose express 4 day shipping option to get item on time for birthday gift. It is now 12-11-20, not only has item still not came, I made a complaint to company on the site, because FASHIONNOVA DOES NOT have a available number to call, and they sent me a email saying someone would respond in 24 hours. Today 12-11-20 I received another email asking me how the customer service experience was on handling issue. Being that I never received a call and still don’t have product nor any updated shipping info, I would say it was horrible.