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Kim Magee
Once I'm done here I will be contacting the BBB and the Federal Trade Commission. The site states my order was shipped 12/6/2020 but the package has been held up in IL since 12/8/2020. When you go on Fashion Nova site and look at the delivery information you will see your tracking number. Funny thing is you can't click on the tracking number link to track the package through the delivery service. So, I copied the number and went over to the United delivery service site to track it from there. Guess what, the package hasn't been received by united delivery service so why does the Fashion nova site says it is in IL??? I contacted UDS myself, gave them the tracking number. Here's the thing, the detailed delivery information fashion nova has on their site is FALSE! They are making it seem like the package has left an with the delivery service and it has not!!! I got a great rep at UDS, she looked up the tracking number, was able to tell me my name and address and she also said UDS received the tracking info from fashion nova the evening of 12/4 and that's it!!!!! So, they are fraud!! They are making it look like the package has moved around on their site when it actually hasn't. UDS hasn't been contacted to pick up the package they were only sent tracking info!!! FRAUD. On the FTC.gov site FN was hit with having to pay out a 9.3 million dollar settlement for Consumer Refunds To Settle FTC Charges It Violated Rules On Shipping, Refunds just last year 4/2020. Here is an insert from that article..."The FTC received thousands of complaints about Fashion Nova’s shipping and refund practices from American consumers, as well as hundreds from consumers located in Canada and more than fifty other countries, affected by the company’s actions." I suggest you all flood the FTC.gov with complaints because it looks like FN wasn't satisfied with having to pay 9.3 million in damages because they are back to their old tricks! Heading over there now to complain!!!
3 years ago
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